Research in Community and Public Health Nursing

Original Articles

[English] Factors Influencing the Wellness of Call Center Employees: Yeon Ju Kim, Gwang Suk Kim, You Lim Kim; J Korean Acad Community Health Nurs. 2022;33(1):128-138. Published online March 31, 2022; DOI: https://doi.org/10.12799/jkachn.2022.33.1.128

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Purpose
This study aimed to identify the factors influencing the wellness of call center employees.
Methods
From December 2018 to October 2019, a cross-sectional study was conducted with 155 workers recruited from the call centers in Seoul, South Korea. Data were collected using self-administered questionnaires. The questionnaires were used to measure the following scales: Korean occupational stress scale, emotional labor scale, work-life balance scale and wellness scale. Using the SPSS 26.0 program, the descriptive statistics, independent t-test, ANOVA, correlation analysis, and multiple regression analysis were conducted.
Results
The mean score of the wellness level of call center employees was 3.05 out of a maximum of 5.00. More wellness level of call center employees was associated with gender, psychiatric diagnosis, and call characteristics. A multiple regression analysis indicated that the total scores on the wellness scale were predicted by call characteristics, occupational stress and work-life balance, with an explanatory power of 42.2%.
Conclusion
Study findings show that it is necessary to promote wellness in call center workers with differentiated strategies according to call characteristics, occupational stress and work-life balance. This implies that it is necessary to understand the call characteristics and patterns of workers and to provide an innovative wellness program tailored to individual characteristics for an effective management of the emotional labor and occupational stress.

Citations

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The Mediating Effect of Self-Transcendence on the Relationship between Job Stress and Wellness among Nurses
Sung Mi Kim, Da Eun Kim
Journal of Korean Academy of Nursing Administration.2025; 31(4): 394. CrossRef

[English] The Relationship between Parenting Stress and Health Promotion Behavior of Working Women: Mediating Effect of Supporting Resources: Gwijin Lee, Jin Hwa Lee, Bok Im Lee; J Korean Acad Community Health Nurs. 2021;32(4):529-539. Published online December 31, 2021; DOI: https://doi.org/10.12799/jkachn.2021.32.4.529

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Abstract PDF: Purpose
The purpose of this study was to understand the parenting stress and health promotion behavior of working women, and to investigate the mediating effect of supporting resources. Supporting resources were set as social support of spouse and community, and institutional support of the organization to which the subject belongs based on previous studies and an ecological system theory.
Methods
The participants were composed of 214 female workers residing in 17 cities and provinces nationwide and having at least one child aged 1~12 years old. Data were collected online from February 19 to February 28, 2021. The collected data were analyzed using the SPSS 20.0 program to understand the level and correlation of the general characteristics and major variables, and to test the mediating effect, after controlling the variables significantly from univariate analysis, step regression analysis was performed.
Results
Among the supporting resources, the mediating effect of social support of spouse and community was statistically significant.
Conclusion
These findings suggest that it is necessary to seek ways to increase the social support of working women's spouses and people around them in order to increase the health promotion behavior of working women.

[English] Factors Influencing Activities-specific Balance Confidence in Community-dwelling Old Adults: Hee Ryang Kim, Young Ko; J Korean Acad Community Health Nurs. 2018;29(4):520-529. Published online December 31, 2018; DOI: https://doi.org/10.12799/jkachn.2018.29.4.520

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Abstract PDF

PURPOSE
The purpose of this study is to identify factors influencing activities-specific balance confidence in community-dwelling older adults.
METHODS
This is secondary analysis of data from an intervention study for improving cognitive function. The data were collected from March 2 to September 30, 2017 at a senior center. Data of 131 older adults were included for this secondary analysis, and were analyzed by using t-test, ANOVA, and multiple regression.
RESULTS
The mean score of activities-specific balance confidence is 65.08 out of a possible range of 0â€“100. The significant factors affecting activities-specific balance confidence among old adults include â€˜more than 85 years oldâ€™, â€˜waist circumferenceâ€™, â€˜depressive symptomsâ€™, â€˜activity restriction due to fear of fallingâ€™, and â€˜self-rated healthâ€™ which explained 52.8% of the variance.
CONCLUSION
The study results indicate that psychologic factors as well as physical condition should be considered for interventions to increase activities-specific balance confidence.

Citations

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Effects of Virtual Reality Program on Glycated Hemoglobin, Static and Dynamic Balancing Ability, and Falls Efficacy for Diabetic Patients: A Systematic Review and Meta-Analysis
Yi-Rang Yim, Myung-Haeng Hur
Journal of Korean Academy of Fundamentals of Nursing.2023; 30(2): 155. CrossRef
Effects of a Physical Exercise Program on Physiological, Psychological, and Physical Function of Older Adults in Rural Areas
Sunmi Kim, Eun-Jee Lee, Hyeon-Ok Kim
International Journal of Environmental Research and Public Health.2021; 18(16): 8487. CrossRef

[English] The Effects of an Aerobic Exercise Program on Mobility, Fall Efficacy, Balance, and Stress in the Elderly at Senior Centers: Su Kyung Chu, Chung Yul Lee, Jang Hak Yoo; J Korean Acad Community Health Nurs. 2012;23(1):22-30. Published online March 31, 2012; DOI: https://doi.org/10.12799/jkachn.2012.23.1.22

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4 Citations

Abstract PDF

PURPOSE
This study was conducted in order to investigate the effects of an aerobic exercise program on mobility, fall efficacy, balance, and stress in the elderly at senior centers.
METHODS
This research was conducted as a quasi-experimental pretest and posttest control and experimental comparison study. The subjects were 41 senior residents (Exp.=18, Cont.=23) who aged above 65 at senior centers in S City. The period of time for data collection and intervention was from August 25 to December 5, 2008.
RESULTS
Mobility (t=-3.10, p<.01) in the experimental group were significantly higher than those in the control group without an aerobic exercise program. However, fall efficacy (t=1.28, p=.207), balance (t=-.53, p=.602; t=.36, p=.723), stress (t=-1.32, p=.199) in the experimental group was not significantly higher than that in the control group.
CONCLUSION
These findings confirmed that aerobic exercise programs make a contribution to improving mobility in the elderly at senior centers.

Citations

Citations to this article as recorded by

Risk Factors for Falls Among Older Adults with Diabetes in the Community: A Zero-Inflated Negative Binomial Regression Model
Chan Mi Kang
Journal of Community Health Nursing.2025; 42(1): 1. CrossRef
Understanding and Prevention of Fall-related Injuries in Older Adults in South Korea: A Systematic Review
Ki-taek Lim, Ji-eun Lee, Ha-eun Park, Su-young Park, Woochol Joseph Choi
Physical Therapy Korea.2019; 26(2): 34. CrossRef
The Effects of Qi-gong Exercise on the Health of the Elderly - With Respect to the Physical Health Status, the Fear of Falling, Balance Efficacy, and Hwa-Byung -
Kum-Sook Park, Heon-Young Jeong, Young-Hee Kim
Journal of Oriental Neuropsychiatry.2016; 27(4): 207. CrossRef
Strategies on fall prevention for older people living in the community: A report from a round-table meeting in IAGG 2013
Eun Joo Kim, Hidenori Arai, Piu Chan, Liang-Kung Chen, Keith D. Hill, Bernard Kong, Philip Poi, Maw Pin Tan, Hyung Joon Yoo, Chang Won Won
Journal of Clinical Gerontology and Geriatrics.2015; 6(2): 39. CrossRef

[English] Effects of Lower Extremity Muscle Strengthening Exercise Using Elastic Resistance on Balance on Elderly Women: Han Ju Lee, Sang Wan Han; J Korean Acad Community Health Nurs. 2009;20(1):59-66. Published online March 31, 2009

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Abstract PDF: PURPOSE
The purpose of study was to test the effect of lower extremity muscle strengthening exercise using elastic resistance on balance on elderly women.
METHODS
Twenty four women who were over 65 years old were randomly assigned to either the experimental group that received the exercise programme (n=12) or to the control group (n=12) that continued normal activities except programme. Exercises included the following 7 different activities; chair squat, knee flection, extension, hip flection, extension, calf muscle raise, ankle dorsiflection. All the participants were subject to 3 tests, including One-Leg Standing Test, Functional Reaching Test, and Up & Go Test. The measurements were made before the excercise, 4 and 8 weeks after the exercise. The data were analyzed by using the two way repeated ANOVA.
RESULTS
The results were as follows; As compared with change of balance capacity between groups, a significant difference was shown in the up and go test (p<.05), but not in balance performance clinical test of OLST (p>.05) and FRT (p>.05).
CONCLUSION
The lower extremity muscle strengthening exercise using elastic resistance for the elderly women had some positive effects on the balance. Therefore this intervention can be broadly applied to other elders for preventing falls.

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