Research in Community and Public Health Nursing

Original Articles

[English] Customized Home Visiting Nurses' Experiences in Telephone Visiting: Young Sil Kang, Yeong Mi Ha, Young Eun; J Korean Acad Community Health Nurs. 2011;22(3):223-233. Published online September 30, 2011; DOI: https://doi.org/10.12799/jkachn.2011.22.3.223

Abstract PDF: PURPOSE
The purpose of this study was to explore and understand customized home visiting nurses' experiences in telephone visiting.
METHODS
Qualitative data were collected from several discussions of 4 focus groups consisting of 20 customized home visiting nurses. All interviews were recorded and transcribed according to thematic content analysis processes.
RESULTS
The five main themes on customized home visiting nurses' experiences of telephone visiting were 'greeting', 'counseling', 'using strategies', 'maintaining attitude for enhancing relations' and 'enduring difficulties'. The category of 'counseling' was composed of confirming, educating, supporting, adjusting, and indicating. And, the category of 'using strategies' included complimenting, scolding, persuading, compensating, and ignoring.
CONCLUSION
Developing a standardized manual on telephone visiting is needed to guide an effective counseling. In order for a customized home visiting nurse to be a good telephone counselor, training of motivational interviewing is recommended.

[English] Counseling Elderly People in Long-term Care Service: Hung Sa Lee, Chun Mi Kim; J Korean Acad Community Health Nurs. 2011;22(2):141-150. Published online June 30, 2011; DOI: https://doi.org/10.12799/jkachn.2011.22.2.141

Abstract PDF: PURPOSE
The purpose of this study was to examine satisfaction with counseling in long-term care service, and to compare the scores of counseling satisfaction according to variables among beneficiaries of Korean long-term care services.
METHODS
Questionnaires were completed by 445 beneficiaries of long-term care insurance to measure satisfaction with counseling. Research design was cross-sectional descriptive design. Data were analyzed using descriptive statistics, t-test and ANOVA for evaluating differences in satisfaction with counseling according to variables including economic status, the level of long-term care insurance approval, duration of long term care service, and conditions of counseling.
RESULTS
The score of satisfaction with counseling was somewhat high as 71.67. The score of counselor's attitude was highest among the subcategories of satisfaction. The factors that influenced satisfaction with counseling were frequency and time of counseling (F=12.19, p<.001).
CONCLUSION
Home-based individual counseling is necessary for the elderly who need long-term care service. The National Long-term Care Insurance Corporation should offer counseling and assistance to elders and their caregivers about long term care insurance.

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