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HOME > J Korean Acad Community Health Nurs > Volume 24(1); 2013 > Article
Original Article
Relations of Job Satisfaction with Emotional Labor, Job Stress, and Personal Resources in Home Healthcare Nurses
Mi Mi Park, Suk Jung Han
Journal of Korean Academy of Community Health Nursing 2013;24(1):51-61.
DOI: https://doi.org/10.12799/jkachn.2013.24.1.51
Published online: March 31, 2013

1Graduate School of Health Science & Social Welfare, Sahmyook University, Seoul, Korea.

2Department of Nursing, Sahmyook University, Seoul, Korea.

• Received: November 13, 2012   • Accepted: March 22, 2013

© 2013 Korean Academy of Community Health Nursing

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  • Purpose
    The aim of this study is to identify effects of emotional labor, job stress and personal resources on job satisfaction in home healthcare nurses.
  • Methods
    The subjects were 149 home healthcare nurses working for home healthcare centers at 61 hospitals. Data were collected using a structured questionnaire from November 22, 2010 to February 28, 2011 and analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation, Hierarchical multiple linear regression analysis.
  • Results
    The mean score of emotional labor level was 4.23±0.95, that of job stress level 3.39±0.57, that of personal resources 3.38±0.36, and that of job satisfaction 3.31±0.40. There were positive correlations among emotional labor, job stress, personal resources and job satisfaction. After age, educational level, job position, and work period in home health care, and traffic accident were controlled, the variables, emotional labor (β=-.198, p = .034) and personal resources (β=.236, p = .005) turned out to account for 13.3% of the job satisfaction. But job stress was not a statistically significant predictor.
  • Conclusion
    Home healthcare nurses were needed to minimize emotional labor and revitalize personal resources in order to maintain a comparatively high level of job satisfaction. Furthermore, it is necessary to carry out systematic education and an organizational management scheme into practice.
Table 1
Characteristics of the Subjects (N=149)
jkachn-24-51-i001.jpg
Table 2
Emotional Labor, Job Stress, Personal Resources and Job Satisfaction (N=149)
jkachn-24-51-i002.jpg
Table 3
Correlation among Emotional Labor, Job Stress, Personal Resources, and Job Satisfaction (N=149)
jkachn-24-51-i003.jpg
Table 4
Factors Influencing Job Satisfaction (N=149)
jkachn-24-51-i004.jpg

Dummy=education, position, traffic accident,^β=unstandardized coefficients; β=standardized coefficients; ref=reference.

This article is based on a part of the first author's master's thesis from Sahmyook University.

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    Relations of Job Satisfaction with Emotional Labor, Job Stress, and Personal Resources in Home Healthcare Nurses
    Relations of Job Satisfaction with Emotional Labor, Job Stress, and Personal Resources in Home Healthcare Nurses
    Table 1 Characteristics of the Subjects (N=149)

    Table 2 Emotional Labor, Job Stress, Personal Resources and Job Satisfaction (N=149)

    Table 3 Correlation among Emotional Labor, Job Stress, Personal Resources, and Job Satisfaction (N=149)

    Table 4 Factors Influencing Job Satisfaction (N=149)

    Dummy=education, position, traffic accident,^β=unstandardized coefficients; β=standardized coefficients; ref=reference.


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