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Importance and Performances of Visiting Nurse Services Provided under the Long Term Care Insurance System for the Elderly
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Do Hwa Byeon, Hye Jin Hyun
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J Korean Acad Community Health Nurs. 2013;24(3):332-345. Published online September 30, 2013
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DOI: https://doi.org/10.12799/jkachn.2013.24.3.332
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 Abstract
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- PURPOSE
This study was attempted to provide quality improvement and revitalization of visiting nurse services by Importance-Performance Analysis of persons being provided with the services.
METHODS
The subjects were 350 people being provided with visiting nurse services from a long term home care institution in the kangwon Province during the period of data collection between Aug. 16 and Sep. 15, 2011. Data analysis was conducted through t-test, ANOVA, and IPA by using the SPSS/WIN 12.0 program.
RESULTS
As a result of the Importance-Performance Analysis of visiting nurse services, it turned out that the strength on reliability, assurance, and empathy should be maintained with good work and the aspects of responsiveness appeared to be intensively improved, and the tangibility proved to be subject to improvement.
CONCLUSION
For the activation of visiting nurse services, methods for improving the performance in the intensive care area and management strategy establishment which highlights the advantages of strength maintenance area are needed.
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Citations
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