-
Influencing Factors Affecting Caregivers’ Service Quality for the Elderly with Dementia: Focusing on Dementia Knowledge, Work Value, and Job Performance Confidence
-
Doo Ree Kim, Kwang Hwan Kim, Soo Yeon Lee, Sun Hee Han, Gi Ran Lee
-
J Korean Acad Community Health Nurs. 2021;32(3):233-242. Published online September 30, 2021
-
DOI: https://doi.org/10.12799/jkachn.2021.32.3.233
-
-
1,015
View
-
24
Download
-
1
Citations
-
Abstract
PDF
- Purpose
The purpose of this study was to verify influencing factors affecting service quality provided by caregivers working for the elderly with dementia. Methods Data were collected using a self-reported questionnaire from 214 caregivers in a long-term care facility in D city. The data were analyzed with service quality, dementia knowledge, work value, and job performance confidence. For data analysis, the descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficients, and multiple regression were performed using SPSS/WIN 21.0 program. Results There were significant differences in service quality depending on the health status. Factors influencing service quality were work value, and job performance confidence with R2 value of 38%. The highly influencing factors were work value, and job performance confidence. Conclusion The results of this study indicate that the effort to improve the service quality of caregivers should focus on work value and job performance confidence.
-
Citations
Citations to this article as recorded by
- The subjectivity of care workers’ perception on remaining functional ability care: A Q methodology approach
Hyunjung Doo, Soonmi Park Journal of Korean Gerontological Nursing.2023; 25(1): 56. CrossRef
-
A Comparative Study on the Health Promoting Behavior between Average Internet Users and Excessive Internet Users in Middle School Students
-
Sun Hee Han, Bok Chang Oh, In Sun Jang
-
J Korean Acad Community Health Nurs. 2003;14(1):66-74. Published online March 31, 2003
-
-
-
Abstract
PDF
- No abstract available.
-
Effects of Smoking Prevention Education on Knowledge and Attitude toward Smoking and the Satisfaction of Education among Middle School Students
-
Sun Hee Han
-
J Korean Acad Community Health Nurs. 2002;13(2):230-238. Published online June 30, 2002
-
-
-
Abstract
PDF
- OBJECTIVES
This pre-post quasi-experimental study was designed to investigate the effects of school based smoking prevention education on knowledge and attitude toward smoking, and the satisfaction of education among middle school students. METHODS The subjects included 94 middle school students in the experimental group, and 87 students in the control group. The educational content contained smoking refusal skills, which were taught through lectures and videos. Data collection was achieved using a self-reported questionnaire developed by the investigator. Data were analyzed with the SPSS 10.0 program including frequency, percentile, chi2, paired t-test, and ANCOVA. RESULTS The results were as follows: 1. After the smoking prevention education, the smoking knowledge of the experimental group was significantly improved, whereas that of control group didn't change significantly.
2. There were no significant differences between pretest and post test attitude scores in both groups.
3. Refusal skill was the education content that provided the highest satisfaction for the subjects, and the degree of satisfaction was higher with video watching than with a lecture. CONCLUSION Smoking prevention education for middle school students increased their level of smoking knowledge, but did not affect their attitudes toward smoking. Therefore, it is necessary to develop a more effective program, and to evaluate the effects of a long term education program with further studies.
|