PURPOSE This study investigated the correlation between person-centered care (PCC) and nursing service quality of nurses in long-term care hospitals. METHODS The subjects were 114 nurses working in 8 long-term care hospitals. Instruments for evaluating PCC and nursing service quality were used. The data were analyzed by descriptive statistics, two samples-test, one-way ANOVA, Pearson's correlation and Multiple regression. RESULTS The mean of PCC was 3.25±0.45 out of 5 and the nursing service quality was 3.87±0.40. There were significant differences in PCC in terms of age and income satisfaction, the application of their opinions, the satisfaction of hospital managers, administrators and nurse managers. There were significant differences in nursing service quality according to age, position, the satisfaction of hospital managers, administrators and nurse managers. Nurses' PCC showed a significant positive correlation with nursing service quality. Factors influencing nursing service quality included PCC, their position and age and the most influencing one was PCC. CONCLUSION This study suggests that the PCC is the strongest affecting element to the quality of nursing service in long-term care hospitals. Therefore, the strategies to improve the practice of person-centered care should be carried out to enhance the quality of nursing service.
Citations
Citations to this article as recorded by
Nursing students' experiences and perceptions of barriers to the implementation of person‐centred care in clinical settings: A qualitative study Seonho Kim, Myoungsuk Kim Nursing Open.2023; 10(3): 1889. CrossRef
The influence of professional competency, professional commitment, and nursing organizational culture on the person-centered practice of nurses in long-term care hospitals: A cross-sectional study Yoon Saeng Choi, Su Hyun Kim Journal of Korean Gerontological Nursing.2023; 25(2): 116. CrossRef
The effect of nursing work environment on slow nursing among long-term care hospital nurses: A descriptive study Hyeon-mi Woo Journal of Korean Gerontological Nursing.2023; 25(2): 206. CrossRef
Factors associated with the person-centered care competence of nursing students Ju Young Park, Chung Hee Woo The Journal of Korean Academic Society of Nursing Education.2022; 28(1): 48. CrossRef
Patients' perceptions of the quality of nursing services Ali Reza Yusefi, Shakiba Rohani Sarvestani, Zahra Kavosi, Jamshid Bahmaei, Morteza Mortazavi Mehrizi, Gholamhossein Mehralian BMC Nursing.2022;[Epub] CrossRef
The Factors Associated with Person-Centered Care Competence among Nursing Students Myoungsuk Kim International Journal of Environmental Research and Public Health.2022; 19(5): 2787. CrossRef
Structural Equation Modeling of Person-Centered Nursing in Hospital Nurses Yeon Hee Bae, Hye-Ah Yeom Healthcare.2022; 10(3): 514. CrossRef
Moral sensitivity and person‐centred care among mental health nurses in South Korea: A cross‐sectional study Sun Joo Jang, Eun Hye Kim, Haeyoung Lee Journal of Nursing Management.2022; 30(7): 2227. CrossRef
Effects of Compassionate Competence, Communication Skills, and Nursing Work Environment on Person-centered Care in General Hospital Nurses who Care for Cancer Patients Mi Jin Han, Seonho Kim The Korean Journal of Rehabilitation Nursing.2022; 25(1): 11. CrossRef
Factors Associated with Person-Centered Care among Hospice Nurses Sinyoung Kwon, Kyoung Hee Kim The Korean Journal of Hospice and Palliative Care.2022; 25(2): 66. CrossRef
Person-Centered Care Practice, Patient Safety Competence, and Patient Safety Nursing Activities of Nurses Working in Geriatric Hospitals Ayoung Huh, Juh Hyun Shin International Journal of Environmental Research and Public Health.2021; 18(10): 5169. CrossRef
Factors Associated with Person-Centered Care among Care Workers at Long-term Care Facilities Geun-Young Kim, Hye-Young Jang Journal of Korean Gerontological Nursing.2021; 23(1): 13. CrossRef
Factors Affecting Quality of Life Among the Elderly in Long-Term Care Hospitals Hee-Kyung CHANG, Cho-Rong GIL, Hye-Jin KIM, Han-Ju BEA Journal of Nursing Research.2021; 29(1): e134. CrossRef
The Effects of the Nursing Practice Environment and Self-leadership on Person-centered Care Provided by Oncology Nurses Sun-Ui Shin, Hyun-E Yeom The Korean Journal of Hospice and Palliative Care.2021; 24(3): 174. CrossRef
Person-Centered Care Environment Associated With Care Staff Outcomes in Long-Term Care Facilities JiSun CHOI, Da Eun KIM, Ju Young YOON Journal of Nursing Research.2021; 29(1): e133. CrossRef
A predictive model of the perceptions of patient-centered care among nurses in long-term care hospitals: A cross-sectional study Myonghwa Park, Hyun Jeong, Thi-Thanh-Tinh Giap Geriatric Nursing.2021; 42(3): 687. CrossRef
Factors Influencing Patient-Centered Care by Nursing Staff in Nursing Homes Eun Mee Kim, Juh Hyun Shin Journal of Korean Gerontological Nursing.2020; 22(1): 10. CrossRef
Conceptualization of Person-Centered Care in Korean Nursing Literature: A Scoping Review Ji Yea Lee, Sewon Lee, Eui Geum Oh Korean Journal of Adult Nursing.2020; 32(4): 354. CrossRef
Person-Centered Care, Job Stress, and Quality of Life Among Long-Term Care Nursing Staff HeeKyung CHANG, Chorong GIL, Hyejin KIM, Hanju BEA Journal of Nursing Research.2020; 28(5): e114. CrossRef
Adaptation Experience of Nurses who were Transferred to a Long Term Care Hospital from an Acute Hospital Hyoung Sook Park, Yun Jeong Lee, Mi Jeong Ji, Mi Suk Hong Journal of Korean Academy of Fundamentals of Nursing.2019; 26(4): 301. CrossRef
A Predictive Model on Patient-Centered Care of Hospital Nurses in Korea Hyun Jeong, Myonghwa Park Journal of Korean Academy of Nursing.2019; 49(2): 191. CrossRef
Factors associated with Person-centered Care for Elderly in Long-term Care Hospital Nurses So Bun Kim, Youngrye Park Korean Journal of Adult Nursing.2019; 31(6): 618. CrossRef
Occupational values of nurses who succeeded their mothers in nursing Kyoung Ju Lee, Miyoung Kim Journal of Advanced Nursing.2019; 75(7): 1493. CrossRef
Influence of Moral Sensitivity and Nursing Practice Environment in Person-centered Care in Long-term Care Hospital Nurses Eun-Mi Park, Jin-Hwa Park Journal of Korean Gerontological Nursing.2018; 20(2): 109. CrossRef