Abstract

PURPOSE
This study was conducted to investigate the effects of a stress management program on Job Stress in culinary staff at a Hotel.
METHOD
This was a quasi-experimental study using non-equivalent control group pretest-posttest design. The subjects of this study were 52 culinary staff members(head culinary, first culinary) working at a S hotel.(25 in the experimental group, 27 in the control group) The experimental group was provided with an individual counseling program for 12 weeks and 30 min/week. The control group was provided with booklets. Data were analyzed with SAS Program using repeated measures ANOVA.
RESULTS
The stress management program was effective to improve job stressors and especially to relax interpersonal conflict among the sub-factors of job stress based on the results mentioned above.
CONCLUSION
This program was effective in reducing job stress. However, further studies are required to measure persistent and long-term effects through the application of the program, which is specifically designed for reduce to job stress, for over 12 weeks.

• Keywords: Stress management program;hotel culinary staff;job stress;